Shipping Policy

Welcome to HealthyLifeDRG We are committed to providing you with excellent service and ensuring a smooth shipping experience. Please read our shipping policy to understand how we process and deliver your orders.

1. Shipping Destinations

We currently ship to addresses within North America, Europe, Asia, Australia. If you are located outside of these areas and wish to place an order, we will do our best to accommodate your request.

2. Order Processing Time

Orders are typically processed and shipped within 1-2 business days from the date of purchase. Please note that processing time may vary during peak seasons or promotional periods.

3. Shipping Methods

We offer several shipping methods for your convenience. The available options will be displayed during the checkout process. Please select the desired shipping method that best suits your needs.

4. Shipping Costs

Shipping costs are calculated based on the weight of your order and the selected shipping method. The total shipping cost will be displayed during the checkout process before you complete your purchase.

5. Shipment Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment through our website or the carrier's online tracking system.

6. Delivery Time

The estimated delivery time varies depending on the shipping method selected and the destination of the package. While we make every effort to deliver your order promptly, please note that unforeseen circumstances such as customs clearance or postal delays may affect delivery times.

7. Customs and Import Duties

International orders may be subject to customs duties, taxes, or other fees imposed by the destination country. The recipient of an international shipment may be required to pay these additional charges. Please check with your local customs office for more information.

8. Lost or Stolen Packages

We are not responsible for lost or stolen packages once they have been marked as delivered by the carrier. Please ensure that the shipping address provided during checkout is accurate, and consider using a secure delivery location.

9. Address Changes

If you need to make changes to your shipping address after placing an order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but we cannot guarantee that changes can be made once the order has been processed.